by samfrida | May 16, 2024 | Blog
In the quest to streamline operations and cut costs, many companies have turned to outsourcing customer support. This often involves scripted conversations that theoretically increase efficiency. However, this practice misses a crucial element of customer interaction:...
by samfrida | May 16, 2024 | Blog
Imagine for a moment that your life is a grand mosaic, intricately pieced together from tiny, colorful fragments. Each fragment represents an experience, a moment lived, or a lesson learned. Together, they form the stunning artwork that is uniquely yours—no other...
by samfrida | May 16, 2024 | Blog
Imagine a world where the end of high school is just the beginning. What if, instead of hurrying into college or careers, we first took time to explore life and ourselves? This isn’t about delaying growth; it’s about enriching it. Our education system,...
by samfrida | May 16, 2024 | Blog
The words of Jean Piaget, a renowned developmental psychologist, resonate deeply in the realms of education and cognitive psychology: “What we see changes what we know. What we know changes what we see.” This profound statement encapsulates the dynamic...
by samfrida | May 15, 2024 | Blog
In the delicate balance of our emotional lives, kindness often emerges as a paradoxical force—a gentle hand that soothes but sometimes, unexpectedly, strikes back. Many of us tread a tenuous line, striving to embody benevolence and empathy in a world that doesn’t...
